«Medical Case» Company

«Medical Case» Company
Problems:
  1. On all computers, users have full administrator rights, which allows them to install any software, which leads to system instability.
  2. Backup of critical company data is not configured.
  3. Use of equipment resources is not optimized, since the same 1C program is installed on each computer to work with one database.
  4. There is no power supply backup for the company's critical equipment.
  5. There is no single point of administration of client computers in the form of a domain controller for more than 30 computers.
  6. Internet access is periodically lost.
  7. Problems that employees encounter when working with PCs were solved for a very long time, since an incoming IT specialist solved them only during a visit to the company's office.
  8. Absence of any documentation on the IT infrastructure in the company.
Solutions:
  1. Server hardware was purchased to consolidate the company's business applications and ensure reliable data storage.
  2. A domain infrastructure was implemented in the company, which allowed for faster implementation of changes within the company and increased stability of the IT infrastructure as a whole.
  3. Remote desktop services were configured on the server using RemoteApp technology for the 1C program, which allowed for unloading employees' computers.
  4. A UPS was purchased to ensure stable operation of the company's critical equipment.
  5. The optimal Internet provider was selected to meet the needs of the business, and Internet channel backup was configured using 4G wireless technology in case the main one fails.
Results:
  1. The company's critical data is reliably protected. And data recovery in case of damage takes several hours.
  2. The speed of implementing changes in the company due to the domain infrastructure and the use of group policies has increased several times.
  3. The availability of the Internet connection, thanks to the Internet channel backup, is now 99%.
  4. A contract for servicing the company's computers has been concluded, which has reduced the costs of maintaining the IT infrastructure by 22%. Now the time for solving emerging problems is strictly regulated by the SLA service level agreement.