Comprehensive IT outsourcing

IT outsourcing is the transfer of functions of the technical (IT) department to another company based on an agreement
IT specialist who:
does not need sick leave
does not need a workplace
works 24/7/365
has a huge range of skills
reduces IT costs
will pay you if something does not work, and will not come for a salary

Computer maintenance in Kazan

Team of certified specialists
By concluding a contract for computer maintenance with our company, you hire a whole team of certified specialists to your staff. Each specialist is a guru in his field, so the efficiency of solving issues is several times higher than that of a full-time specialist or visiting administrator
Up to 80% of all requests are resolved via remote access within the first hour after the request

This indicator is achieved due to:

  • high-level specialists, each of whom is a professional in his narrow field;
  • a knowledge base of typical problems, which is formed from our first clients;
  • using the best licensed software for remote management of the customer's infrastructure - TeamViewer, which is recognized as the best in its class.
Preventing failures rather than dealing with them
Thanks to the monitoring system and weekly routine checks of critical services, we increase the stability of your system several times
Single point of contact for all questions

It is not clear who to call when various types of problems arise? Problems with 1C? No Internet in the office? Need to replace equipment that has failed? Phones not working?

Now you call a single number about all problems. We will coordinate further actions ourselves

Unlimited number of trips

We are confident in the quality of the services we provide, so we do not limit the number of visits to the customer's site.

If the problem cannot be solved remotely, our specialist will come to you to fix the problem on site

Detailed documentation of IT infrastructure

Ask yourself, do you know the administrator password for your server, website, corporate email or the central network router? Probably not.

Most likely, this critical information is owned by "someone" (a full-time system administrator or a part-time one). Now imagine that he/she quits tomorrow or simply does not come to work. Scared?

That's why we start our work by compiling a detailed description of your infrastructure. This allows us to quickly solve problems that arise, and you to be aware of everything.

Now all the cards are in your hands. If you are not satisfied with the quality of our service, you simply change the passwords, closing our access to everything in your company and say goodbye to us!

Free consultations on all technical issues

Please your employees with a pleasant bonus. Now, you can get free consultation on technical issues, even if it is their home appliances.

And that's not all. We will make a 20% discount on all types of work and services for all your employees

Post-payment always! You pay only when you are satisfied with our work

The main principle of our company is honesty. We ourselves like to pay only for high-quality services, and therefore we receive payment only when you are satisfied with our work.

If you are not objectively satisfied with the quality of our work, then we will not take a ruble from you

Monthly reporting

You will always be aware of the problems and bottlenecks in your company. How stable is the IT infrastructure. How quickly we resolved requests from your employees, and of course, which of the employees bothers us more than others.

According to the collected data, we offer solutions for optimizing the infrastructure and eliminating system bottlenecks

IT outsourcing is a key service of our company, thanks to which dozens of companies have forgotten about IT problems and concentrated on what they do best
Rashid Robertovich Sharipov
Director of «TechnoSystemService»

Order IT outsourcing service right now and get professional network equipment as a gift

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Advantages of IT outsourcing

1. Troubleshooting response time
Visiting Master
Not a priority
IT outsourcing Techno System Service
The response time is specified in the service level agreement (SLA). For violation, we suffer financial losses and our reputation is extremely important to us
Full-time specialist
The reaction speed leaves much to be desired, as there are always "more important things to do" or "I'm busy right now"
2. Promptness of problem solving
Visiting Master
What's the rush?
After all, in most cases the payment is hourly
IT outsourcing Techno System Service
Strictly regulated in SLA. Penalty for violation of regulations. Staff of certified specialists!
Full-time specialist
The time it takes to resolve serious issues can be measured in weeks
3. Guarantees, obligations, responsibility
Visiting Master
No guarantees!
Responsibility "on the word of honor"
IT outsourcing Techno System Service
Strictly regulated in SLA.
Reputation is extremely important to us!
Full-time specialist
If your system administrator does not fulfill his obligations, then the maximum is dismissal
4. Versatility and professionalism
Visiting Master
Deeply understands one area of ​​IT or very superficially understands all of them
IT outsourcing Techno System Service
A team of certified specialists, each of whom is a professional in his or her narrow field
Full-time specialist
Deeply understands one area of ​​IT or very superficially understands all of them
5. Confidentiality of information
Visiting Master
High risks of information leakage
IT outsourcing Techno System Service
A contract is concluded with full legal responsibility
Full-time specialist
The maximum punishment for an employee is dismissal
6. Intentional creation of malfunctions
Visiting Master
Each trip is paid for separately, so it is profitable for him to create deliberate breakdowns in order to fix them later
IT outsourcing Techno System Service
It is beneficial for us that everything works like a Swiss watch for you, since the payment is fixed
Full-time specialist
Sometimes creates deliberate problems if he is involved in combining or additional work
7. Availability
Visiting Master
Very often you can hear: "He left for the city", "I can only do it tomorrow", "The subscriber's device is switched off"
IT outsourcing Techno System Service
Availability 24x7x365
Full-time specialist
Sick leave you pay for! Vacation you pay for! Time off!
8. Range of services
Visiting Master
Narrow range of services
IT outsourcing Techno System Service
Wide range of services: 1C maintenance, IP telephony implementation, etc.
Full-time specialist
Narrow range of services
9. Cost
Visiting Master
Payment for each call, which is unknown how long it will last!
IT outsourcing Techno System Service
Fixed cost, which is on average 20% lower than the salary of a full-time employee
Full-time specialist
Employee salary + taxes + vacation and sick leave payments + training

Process of connecting to the service

01
We conduct an audit of your IT infrastructure
02
We are sending you a commercial offer
03
We conclude a
service agreement
04
Bringing IT infrastructure to a single standard
05
Introducing the company's employees to the application registration system
06
You enjoy the smooth operation of your IT infrastructure
Connect to the service