Computer Services from Kazan

CERTIFIED TEAMSigning a contract for the IT Support services with our company, you hire a team of certified professionals to your staff. Each specialist is a guru in his field, so the efficiency of solving issues is several times higher than that of a regular specialist or a coming IT specialist.
UP TO 80% OF ALL REQUESTS ARE SOLVED BY MEANS OF REMOTE ACCESS IN THE FIRST HOUR AFTER THE REQUESTThis figure can be achieved at the expense: High level specialists, each of whom is a professional in his or her narrow field; Knowledge base of typical problems, which is formed from our first clients; Using the best licensed software for remote management of the customer's infrastructure - TeamViewer, which is recognized as the best in its class.
GUARANTEE OF QUALITY OF SERVICES PROVIDEDQuality is not just an adjective, but also a specific digital indicator. We sign a Service Level Agreement (SLA) with each customer. It strictly regulates the response time and decision time. Therefore, we can safely say that we pay from our own pockets for the downtime of your system.
PREVENTING FAILURES INSTEAD OF DEALING WITH THEIR CONSEQUENCESBecause of the monitoring system and weekly routine checks of critical services, we increase the stability of your system several times.
DETAILED DOCUMENTATION OF IT INFRASTRUCTUREAsk yourself if you know the administrator password for your server, website, corporate email, or central router? Surely not.

Most likely, this critical information is held by "someone" (regular sysadmin or incoming). Now imagine that he or she will quit tomorrow or just not come to work. Scary?

That's why we start by compiling a detailed description of your infrastructure. This allows us to quickly solve problems, and you are aware of everything and everything.

Now all the cards are in your hands. If you are not satisfied with the quality of our service, you just change passwords, blocking our access to everything in your company and tell us goodbye!
SINGLE POINT OF CONTACT IN ALL MATTERSIt's not clear who to call when there's a problem of all kinds? Problems with accounting software? No Internet in the office? Need to replace the equipment failed? Phones do not work?

Now you call a single number about all problems. We will coordinate further actions ourselves.
FREE CONSULTATIONS ON ALL TECHNICAL MATTERSMake your employees happy with a nice bonus. Now, you can get free technical advice, even if it's their home appliances.

And that's not all. We will give you a 20% discount on all types of work and services for all your employees.
UNTREATED NUMBER OF VISITSWe are confident in the quality of services provided, so we do not limit the number of visits to the customer's facility.

If the problem cannot be solved remotely, our specialist visits you for troubleshooting on site.
POSTPAYMENT ALWAYS!
YOU PAY ONLY WHEN YOU ARE SATISFIED WITH OUR WORKThe basic principle of our company is honesty. We ourselves like to pay only for the qualitatively rendered service, and therefore we receive payment only when you are satisfied with our work.

The basic principle of our company is honesty. We ourselves like to pay only for the qualitatively rendered service, and therefore we receive payment only when you are satisfied with our work.
MONTHLY REPORTINGYou will always be aware of the problems and bottlenecks in your company. How stable your IT infrastructure is. How quickly we've dealt with requests from your employees, and of course, who's torturing us more than anyone else.

According to the collected data, we offer solutions to optimize the infrastructure and eliminate system bottlenecks.
AVAILABILITY OF 365х24х7We are ready to provide service to your companies in 24x7 mode

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Benefits of IT Outsourcing

Service activation process

Auditing your IT infrastructure
Sending you an offer
Signing a service contract
Standardizing your IT infrastructure
Introducing our ticket system to all company employees
You enjoy the stable operation of your IT infrastructure

Our Cases

PROBLEMS1. Permanent server shutdown.
2. Problems with printers and MFPs.
3. Unstable work of operating systems on computers. Permanent errors, pop-up banners.
4. Internet connection according to users' statements is very slow.

SOLUTIONS1. Chosen optimum Internet Service Provider.
2. Mikrotik network equipment has been installed.
3. QoS(quality of service) has been configured to optimize the use of the Internet channel.
4. New server equipment was installed, as the old one did not meet the needs of the business and partially failed.
5. The domain infrastructure was implemented, which increased the stability of the OS and solved the problem with printing.

RESULT1. Stable and fair Internet access to all employees in the company. Using all bandwith by one employee now impossible.
2. Sudden server shutdowns are in the past. Work at times more stable and faster.
3. Employees lost their administrative rights on their computers, and there is no more installation of various software by them. The operating system now works much more stable than before. Thanks to the domain infrastructure.
Kolodkin Sergey Valeryevich"Metalino" company CEO The responsiveness of the guys is amazing. They not only help to cope with problems, but also happily advise their employees. We wish the TSS team achievements in the professional field and look forward to successful cooperation with you.

PROBLEMS1. Problems in the work of Elma CRM system.
2. Catastrophically slow operation of the accounting program 1C.
3. Problems accessing the server from the Kazan branch.
4. Workgroup infrastructure with distributed offices and a large number of computers.
5. Single network space between branches and the central office.

SOLUTIONS1. A physical server with SSD disk system is leased in the data center for high availability of business applications 24x7x365.
2. A virtualization environment is installed on the leased server to optimize the use of resources and isolate business applications.
3. Domain infrastructure has been implemented.
4. All business applications migrated to the virtual environment of the leased server.
5. Archiving of virtual servers to the office file server is configured.
6. Network equipment replaced to Enterprise class equipment.
7. Optimal ISP has been chosen.

RESULT1. Access to the CRM system and 1С programm is now permanent.
2. Work speed has been increased several times.
3. By using of professional network equipment and good service of ISP, it is now possible to achieve a reliable VPN connection between branches.
4. By implementing domain infrastructure in the company, implementing IT infrastructure changes has become much faster.
Voroncov Andrey Michailovich"DoorSystems" company CEO After we nevertheless decided to implement this solution from the TSS company, we never regretted it. For 7 months we have been cooperating with this company as part of IT outsourcing contract. serving 5 virtual, 2 physical servers and 27 computers in 2 distributed offices

PROBLEMSБыло (3)

SOLUTIONSПроблемы (3)

RESULTРезультат (3)
Ф.И.О. (3) Содержимое (3)

PROBLEMSБыло (4)

SOLUTIONSПроблемы (4)

RESULTРезультат (4)
Ф.И.О. (4) Содержимое (4)

customers about us

Руководитель "Arslan" LLC We were advised to contact the TSS company by the person filling up our copy equipment, and we were not disappointed. An engineer arrived within an hour and solved the problem within 30 minutes ...
Руководитель "Agema Machinery" LLC Chosing services of this company, I have never regretted my decision. I want to wish success and prosperity to the team of specialists and I hope for further and long-term cooperation
Руководитель "Sviyagastroy" LLC Our gratitude to the company "TSS" for perfect cooperation and the transition to the third year of our contract. Employees of TechnoSystemSevris are true professionals in their field.
Руководитель Ad Agency "RA Maks" LLC Specialists are at a phone call away. In addition to standard help with computers, the company conducts periodic checks. That’s why we have information about the state of our computers and what risks we face.
Руководитель "Cosmomedical" LLC We came to this company by recommendation. At that time, we had problems with the slow performance of the 1C software and, as it turned out, also problems with automatic database archiving. Employees suggested installing the server and after that it became a pleasure to work in the program.
Руководитель "Metalino" LLC The responsiveness of the guys is amazing. They not only help to cope with problems when working in the office, but also happily advise on issues related to home computers of employees
Руководитель "TK Region" LLC Due to the high level of professionalism, our company can fully concentrate on its work, since we forgot about global technical problems. It is especially pleasing that the guys appreciate our time and quickly solve problems both remotely and locally.
Руководитель "Cosmomed" LLC The guys always have eyes burning, apparently this is really their favorite work of life, because with each of their appearance we will learn so much from the IT world! And there is nothing to say about the work of our network - as it says, “when nothing hurts” you don’t think about it! We wish TSS LLC development and prosper! Thanks. Thanks…
Руководитель "DoorSystems" LLC After we decided to implement solutions from the TSS company, we never regretted it. For 7 months we have been cooperating with this company as part of IT outsourcing services.
Руководитель "IVAR" LLC For 2 years now, we have been cooperating with this company within IT outsourcing services contract. Special thanks we want to say to the employee Gibadullin Ramis for his warm and patient attitude in solving our requests.